FAQ
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about PARFUMSUITE.
From choosing your fragrance, through samples and ordering, to shipping, payment and service.
YOUR ENTRY INTO THE NICHE WORLD
If you're new to the niche world, PARFUMSUITE is the perfect place for you. We'll guide you step by step – safely, elegantly, and without risk.
👉 Here's how to find your perfect fragrance:
1. Use our collection – your entry into the world of niche fragrances
Here you will find particularly pleasing, stylish perfumes that make the transition from designer to niche easy – curated for everyday life, leisure and special occasions.
2. Use our scent compass
Our fragrance compass explains it to you in an easy-to-understand way:
- Fragrances
- Fragrance intensity
- Silage
- Durability
- Occasions & Seasons
This way you can quickly recognize which fragrance really suits you – without expert knowledge, without feeling overwhelmed.
3. Discover our fragrance descriptions on the product pages.
Each fragrance is described in such a way that you immediately understand:
- How he smells
- For whom it is ideal
- When you should wear it
- Whether it's more of a fragrance for beginners – or a distinctive fragrance for connoisseurs
4. Start safely with samples
If you're not quite sure yet, discover your fragrance first as a sample or sample duo – and find your signature scent without risk.
👉 Our goal:
You should find your perfect niche fragrance – with joy, clarity and confidence.
Designer fragrances are made for the masses. Niche fragrances are born from true perfumery artistry: higher-quality raw materials, bolder compositions, and a distinctly more personal character.
At PARFUMSUITE, we curate niche fragrances that don't overwhelm but inspire – so that your entry is easy, safe and enjoyable.
This concern is justified – and that's exactly why we're guiding you.
Our fragrance descriptions are intentionally structured so that you know exactly what to expect: occasion, effect, intensity, and character are clearly communicated. Additionally, you can discover many fragrances first as samples or sample duos before deciding on a full bottle. This way, you never buy blindly.
Particularly suitable are pleasing, balanced fragrances with good performance that work both in everyday life and in the evening.
You will find exactly these in our collection . Your entry into the world of niche fragrances – curated for a safe start in the world of luxury perfumery.
If you're unsure, start with a sample or sample duo . Once you feel confident, you can go straight for the full bottle – many of our customers do just that.
Both are correct. We give you the freedom to forge your own path into the world of niche fragrances.
Yes. PARFUMSUITE offers structured guidance for buying niche fragrances online – including categorization by fragrance family, intensity, longevity, and occasion. This makes informed selection possible even without visiting a boutique.
You can find more guidance in the guide to niche fragrances .
Why Perfume Suite
PARFUMSUITE is neither an outlet nor a mass market. With us, you'll find a hand-picked selection of exclusive niche fragrances – original, high-quality, and available for immediate delivery directly from Switzerland.
We stand for honest prices without artificial discounts, next-day delivery, a luxurious unboxing experience, and a shopping experience filled with style, trust, and emotion. From the first click to the last spray.
We are an independent Swiss luxury boutique shop and source our fragrances exclusively from reputable, vetted partners – with complete original packaging, manufacturer badges and control seals.
Our prices reflect not only the quality of the fragrances, but also:
- Lightning-fast shipping from Zurich
- elegant unboxing
- personal customer service at the highest level
No grey market goods. No compromises.
Yes. We exclusively carry original, new and sealed brand-name perfumes from authorized distribution channels or direct sourcing from selected brands .
We do not sell testers, B-stock, or untested imported products. You will always receive a new, unused, full-size original product.
No. At PARFUMSUITE you will find only full-size, originally packaged fragrances. This guarantees the highest quality, a luxurious unboxing experience, and the assurance that you will always receive a brand-new product.
Because we want to guide you safely through the world of niche fragrances. Our fragrance descriptions explain:
- How the fragrance smells
- who it is ideal for
- When you should wear it
- Whether it's more of a fragrance for beginners – or a distinctive fragrance for connoisseurs
This way you can make confident decisions even without prior knowledge – with clarity instead of uncertainty.
Yes. Our product range is constantly growing – curated, not random.
We only include brands that align with our philosophy: quality, character, emotion, and exclusivity. If you're missing a particular brand, we'd love to hear your suggestion.
Because we guide you – not overwhelm you.
With:
- The collection: Your entry into the niche world
- the scent compass
- clear fragrance descriptions
- and samples for a safe start
Find your signature scent with joy, confidence and without risk.
Yes. In addition to particularly accessible entry-level fragrances, we also deliberately carry strong compositions aimed at experienced fragrance lovers.
These fragrances are often more polarizing, have a more complex structure, and rely less on pleasing mainstream accords. That's precisely why they are valued by connoisseurs – and clearly labeled as such by us.
If you are unsure, we recommend discovering the fragrance first as a sample or sample duo .
Because they want more than just a fragrance. They want:
- Security
- style
- Swiss Service
- genuine original product
- and an experience that feels right
PARFUMSUITE combines luxury, clarity and trust – in a single boutique.
Samples & Fragrance Service
Yes – we offer high-quality original samples for selected fragrances. This allows you to get to know your fragrance at your leisure before deciding on a bottle.
Our samples are packaged with the same care as a regular fragrance – including fragrance strips and high-quality packaging. Shipping from Zurich.
All our samples are 100% original brand samples.
We don't bottle anything ourselves and don't offer our own bottlings. Every sample comes directly from our official brand partners and distributors.
In short: No bottlings. No blends. Only authentic original samples.
Some fragrances can be clearly experienced with a single sample – their character is immediately noticeable. Other compositions are more complex, developing over time or having a different effect depending on the situation.
We offer these specifically as a sample duo so that you can test them realistically and multiple times – for a confident decision before buying the bottle.
The amount is not payment for the sample itself, but for our fragrance service: secure packaging, shipping from Zurich and handling – so that you can easily test exclusive niche fragrances without having to buy a bottle directly.
Our sample prices depend on the brand, availability, and service effort. This ensures our fragrance service remains fair, transparent, and high-quality – regardless of which fragrance you wish to test.
Free samples with the bottle are a personal thank you. Shop samples are a separate fragrance service, allowing you to test specific fragrances – even without purchasing a bottle.
Yes – we often include 1–3 curated samples as a small surprise with orders (while supplies last).
Shipping & Delivery
Yes. We ship all orders free of charge with PostPac Priority within Switzerland.
Under normal operating conditions, orders placed before 3:00 PM are shipped on the same day and usually arrive the next working day .
Weekend orders (Sat/Sun) are shipped on Monday – delivery usually takes place on Tuesday. We always place your order on time. Should there be any exceptional delays on the part of the Swiss Post, we ask for your understanding.
Orders placed around public holidays, as well as around Christmas and New Year's, will be processed and delivered according to the delivery times of the Swiss Post.
Here's why we at PARFUMSUITE don't consider shipping a minor detail, but rather an integral part of the experience: Why our shipping is part of the experience
Orders with a merchandise value of CHF 500 or more are automatically shipped with delivery confirmation – for maximum security.
Depending on the order value, we use the following shipping methods:
📌 0–499 CHF merchandise value
PostPac Priority
– Delivery on the next working day
– Insurance up to CHF 500
– Delivery to the mailbox possible
📌 500–1,499 CHF merchandise value
PostPac Priority Signature
Delivery only against signature
– No mailbox drop-off
– Insurance up to CHF 1,500
📌 From CHF 1,500–5,000 merchandise value
PostPac Priority Assurance
Delivery only against signature
– No mailbox drop-off
– Insurance up to CHF 5,000
Why are we doing this?
This ensures that every order – especially high-priced fragrances – is optimally protected, insured, and personally delivered. PARFUMSUITE covers these costs – you pay no extra .
What happens if the mail is delayed?
We always ship your order on time. However, should there be any delays on the part of the Swiss Post, we ask for your understanding. Late delivery is beyond our control.
What if I'm not at home?
For "Signature" and "Assurance" delivery, the mail will not be left in the mailbox. The postal service will leave a collection notice or attempt delivery again – depending on the area.
Yes, you can choose a preferred address during checkout.
For shipments with PostPac Priority, you will usually receive a tracking number via email as soon as your order has been shipped.
Payment methods
With us, you can conveniently choose from various payment methods.
We offer you the following options:
- TWINT – pay easily & conveniently
- Credit & Debit Cards – Visa, Mastercard & American Express
- Apple Pay & Google Pay – pay securely & instantly
- PayPal – trusted & secure payment
- Buy on account – pay later, shop with peace of mind
You will select your preferred payment method during the ordering process.
All payments are processed securely and encrypted, ensuring a worry-free shopping experience.
Discounts & Promotions
At PARFUMSUITE, there are no price wars – only select benefits for true fragrance lovers. We create special offers for select occasions, always with style and while maintaining our brand value.
Information about discounts and current promotions can be found on ourDiscounts & Promotions page.
return
We offer a 30-day return policy on unopened, sealed products in their original packaging. Please return the items to us within 30 days of receipt. You are responsible for the return shipping costs. The date of dispatch (postmark) is decisive for compliance with the deadline.
For hygiene reasons, opened, used or damaged products are excluded from the right of return.
After receiving and inspecting the goods, we will refund you the purchase price minus the original delivery costs.
Return to:
Parfumsuite by Tuna Taskiran
Blumenfeldstrasse 13
8046 Zurich
contact
Currently, you can only find us in our online boutique. However, we have plans for exclusive pop-up stores and our own showroom in the future – so you can experience our fragrances in person. We'll keep you updated on any news, of course.
You can reach us via the contact form or by email at info@parfumsuite.ch . We are here for you and will gladly answer your questions as quickly as possible.
We appreciate all honest feedback – it shows us that our passion for fragrances and service is valued.
If you are satisfied, please feel free to rate us on Google and support our young Swiss brand.
👉 Rate it now on Google
Do you have any questions or would you like to share your experience with us?
We are here for you!
info@parfumsuite.ch
Or send us your message directly via the form:
