FAQ
Frequently Asked Questions
Our products
Exclusivity is our top priority. Our hand-picked collection includes only the best fragrances from each brand—those that are currently on trend or those that inspire as timeless classics. We generally only carry a limited selection of each perfume to offer you a rare and special shopping experience. All fragrances come from carefully selected sources. We attach great importance to authenticity—all our products are 100% original .
We are an independent Swiss premium shop and source our fragrances exclusively from reputable, verified partners – with complete original packaging, manufacturer badges, and control seals.
Our prices reflect not only the quality of our products, but also lightning-fast shipping from Switzerland, elegant unboxing, and personal customer service at the highest level.
Yes, you will receive 2 samples as a gift to discover new fragrances.
No – at PARFUMSUITE you will only find full-size fragrances in their original packaging.
This way, we guarantee you the highest quality, a luxurious unboxing experience, and the security that you will always receive a new, unused product.
Yes – our range is constantly growing. We're always on the lookout for special niche fragrances that aren't yet available in Switzerland.
If you're missing a brand, please let us know – perhaps you'll find it soon at PARFUMSUITE.
Use the All Products category in our online boutique's menu and filter by season, shelf life, or fragrance. This way, you'll quickly find fragrances that match your preferences. Our Fragrance Compass will also help you find everything you need to know about fragrances, such as fragrance intensity, sillage, and longevity. This way, you're guaranteed to discover the perfect fragrance for you.
Shipping & Delivery
Yes, shipping is free for you and is carried out with PostPac Priority from Swiss Post.
We ship exclusively within Switzerland – free of charge via PostPac Priority from the Swiss Post.
Delivery is safe and convenient, usually on the next working day after dispatch.
Of course, you will receive a tracking number with which you can track your order at any time.
Yes, you can choose a preferred address during checkout.
Of course, you will receive a tracking number so you can track your order at any time.
Payment methods
With us you can easily choose from various payment methods.
We offer you the following options:
- Credit & Debit Cards: Visa, Mastercard, American Express
- TWINT – pay conveniently with your smartphone
- PayPal – fast and secure
- Apple Pay & Google Pay – easy payment via smartphone
You can select your preferred payment method during the checkout process. All payments are processed securely and encrypted to ensure a worry-free shopping experience.
Discounts & Vouchers
At PARFUMSUITE, there are no discount battles – only curated benefits for true fragrance lovers.
This is what we offer:
- 15% welcome benefit for newsletter subscribers
- Limited offers at special prices – never a discount war, always with style
Note: Certain brands – such as Pernoire – are excluded from discounts.
Tip: Sign up for our newsletter to gain access to exclusive promotions and limited offers – available only to our community.
return
We offer a 30-day return policy on unopened, sealed products in their original packaging. Please return the items to us within 30 days of receipt. You are responsible for the return shipping costs. The date of shipment (postmark) is decisive for compliance with this deadline.
Opened, used or damaged products are excluded from the right of return for hygiene reasons.
After receiving and inspecting the goods, we will refund the purchase price less the original delivery costs.
Return to:
Parfumsuite by Tuna Taskiran
Blumenfeldstrasse 13
8046 Zurich
contact
Currently, you can find us exclusively online in our boutique. However, exclusive pop-up stores and a dedicated showroom are planned for the future – so you can experience our fragrances in person. We'll, of course, keep you updated on any news.
You can reach us via the contact form or by email at info@parfumsuite.ch . We're here for you and will be happy to answer your questions as quickly as possible.
Do you have any questions or would you like to share your experience with us?
Do you have any further questions?
info@parfumsuite.ch
Or send us your message directly via the form:
Note: Your feedback may be published anonymously (first name only). Personal inquiries or questions will, of course, be treated confidentially.